Here are a selection of case studies which you may find useful. If one jumps out as being very similar to your situation, please do not hesitate to contact me.
You have been fantastic...“Just a note to say that I have received a letter today to confirm that the money has been transferred into my pension. Just to say a big thank you for all your help in this matter. If it wasn’t for your help I would still be struggling to get this sorted. You have been fantastic in this and I really appreciate all your help as I have gone through such a difficult time.”